Q1: What are the standard store hours and location details for Luna's Boutique in Houston?
A1: Operating schedules typically run Tuesday through Saturday from 11:00 AM to 6:30 PM, with Sunday hours limited to 12:00 PM to 4:00 PM by appointment. The store is closed on Mondays. Shoppers should call ahead to confirm seasonal adjustments during prom and bridal peak months.
Q2: Does the boutique offer refunds if a prom or quinceañera dress arrives late?
A2: No. Standard store agreements mandate that all deposits and purchases are strictly non-refundable. If an order faces shipping delays, the boutique generally provides internal store credit or expedited tailoring assistance rather than cash reversals.
Q3: How far in advance should shoppers order formal wear in Houston TX?
A3: To avoid logistics disruptions, place custom prom gown orders at least 10 to 12 weeks ahead of the dance. Quinceañera dresses Houston families coordinate should be finalized 5 to 6 months in advance to accommodate production, shipping, and multiple fitting sessions.
