Q1: Are TikTok Coins refundable once purchased?
A1: All coin sales are final under TikTok's virtual goods policy. The platform does not offer refunds once coins land in your wallet, nor can you convert unused coins back into cash. Creators alone can cash out earnings via Diamonds.
Q2: Will creators receive less money if I purchase coins at the web discount?
A2: Creators receive the exact same payout. The web discount removes the intermediary app store surcharge; it does not reduce the coin's backend valuation. A 1,000-coin gift bought on the web awards the creator the identical Diamond allocation as one purchased through iOS or Android.
Q3: Can I send gifts to creators using web coins on my mobile phone?
A3: Yes. TikTok wallets are account-wide. Once you complete a recharge on desktop, your updated token total syncs directly to your mobile app, letting you drop LIVE gifts and digital stickers on your phone normally.
