Q1: How often does the Rhode website restock sold-out products?
A1: Official restocks follow monthly or bi-monthly rhythms. Product notifications dispatch via SMS first, typically going live at 9:00 AM Pacific Time on announced drop days.
Q2: Why does my skincare order tracking show no movement for several days?
A2: Fulfillment centers pre-print shipping labels before parcels transfer to sorting hubs. Tracking statuses typically update within 48 to 72 business hours once initial carrier scans register.
Q3: Does Rhode ship internationally to Australia, Canada, and the UK?
A3: Yes. Rhode ships directly to the UK, Canada, Australia, New Zealand, and most EU member nations. All local taxes and import duties calculate automatically at final checkout.
Q4: Do the Peptide Lip Tints melt during hot summer shipping transit?
A4: Formulated with soft plant lipids and peptides, the lip treatments soften at temperatures exceeding 85°F (29°C). Let packages cool at room temperature for an hour before opening if delivered during peak heat.
