Q1: What should I do with the extra inserts I don't use?
A1: The Luxome LAYR comes packaged with a dedicated storage bag. Keep unused inserts in a dry, climate-controlled closet. Avoid vacuum-sealing memory foam slabs for months at a time, as extreme prolonged compression can warp solid foam inserts.
Q2: Can I wash the shredded foam insert?
A2: No. Washing the shredded foam will ruin the internal core. Only the outer cover and the separate down alternative layer can go into washing machines. Spot clean the inner foam sleeves with a damp cloth if necessary.
Q3: How long does it take to eliminate memory foam off-gassing odors?
A3: Because Luxome uses CertiPUR-US certified foams, volatile organic compound emissions are minimal. Any faint boxed scent dissipates within 24 to 48 hours in a well-ventilated bedroom.
Q4: Why does my neck hurt after switching configurations?
A4: Changing cervical elevation alters load distribution across neck muscles. Give any single configuration 3 to 5 nights before adjusting again. If pain persists, drop the overall height by removing one insert.
