Q1: What happens to points when converting them into statement credits?
A1: Modern Citi cards generally allow a cash back conversion rate of 1.0 cent per point when redeeming for direct statement credits or electronic bank deposits. However, cardholders must ensure they do not accidentally select merchant-specific checkout integrations like Amazon, which drop the return rate to approximately 0.8 cents per point.
Q2: Do ThankYou Points expire if an account remains open?
A2: Points earned directly on proprietary Citi cards do not expire as long as the account remains open and in good standing. However, if a cardholder closes an account, points earned directly through that specific card must be used within 60 days from closure, or they are permanently forfeited, regardless of whether other ThankYou-earning accounts remain open.
Q3: Is the 1:2 transfer ratio to Choice Privileges available to all Citi cardholders?
A3: No. The elevated 1:2 ratio requires holding an eligible premium product, specifically the Citi Strata Premier or the legacy Citi Premier. Holders of no-annual-fee cards like the Citi Double Cash or Citi Custom Cash without a premier pairing transfer at a reduced 1:1.5 ratio.
